In 2012, we challenged our employees to work together across business lines to improve efficiency, reduce duplication of resources, save money and share ideas. In short, we wanted to be a little better at what we do each and every day. In this report, you will find specific measurements of our practices that are environmentally compliant and promote sustainability. I want to thank each of our employees and our community partners for the important role you play in doing what is best for the environment and smart for our business.